Event check-in solution

QRS / COMPANION CHECK-IN

They arrive together.
Welcome the whole group.

One invited guest, plus companions. QRS helps staff identify the primary guest, see the group size, and handle changes at the gate according to your event settings.

Set the companion mode and allowance before doors open.

01Set the allowance02Welcome the right group03Adjust at the gate

HOW YOUR GUESTS ARRIVE

Enter as a group, or with individual tickets.

Choose how companions are managed for your event. The scanner shows the relevant information to your welcome team.

Enter with the primary guest

Companions are recorded with the primary guest. The scanner shows the companion count or group ticket total, depending on your settings.

For groups that arrive and enter together.

A QR ticket for each person

Companions have their own guest records and QR tickets, so each person is verified with their own scan.

For individual attendee check-in.

AT THE WELCOME GATE

A change in group size? Confirm it at the gate.

Try a guest arriving with one extra companion. This illustrates group entry with online access and companion editing enabled.

QRS / GATE VIEWOnline
Check-in successful
LN
Thuy Linh NguyenPrimary guest · NOVA GROUP
Companions+1
Group ticket total2
1Primary guest
1Companions
2Group ticket total

Illustrative interface; no real guest or ticket is changed.

PREPARE BEFORE DOORS OPEN

Clear rules. A simpler desk workflow.

01 / 03

An event allowance

Set the maximum companions per primary guest so every gate works within the same limit.

02 / 03

Enable gate adjustments

For group entry, enable companion editing on the scanner. Staff need an online connection to apply changes.

03 / 03

Display the count your way

Show companions or total tickets. For example, 1 primary guest + 2 companions means 3 group tickets.

AT THE GATE

Make sense of the group count.

Does each companion need their own QR ticket?

It depends on your event mode. For group entry, companions are recorded with the primary guest. In individual ticket mode, each companion has a QR ticket and is scanned separately.

Can staff add or remove companions at the gate?

Yes, for group entry when scanner editing is enabled and the device is online. Staff choose a count and confirm within the configured event allowance.

Does the group ticket total include the primary guest?

Yes. It includes the primary guest and admittable companion tickets. Tickets admitted by one scan can differ from the group total when companions use individual QR tickets.

QRS / EVENT CHECK-IN

A clear welcome for every group.

Prepare the companion mode, allowance, and display so your team is ready at every gate.

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