Guest arrival experience

QRS / OFFLINE CHECK-IN

The internet can fail.
Your event keeps moving.

500 guests are waiting. The venue Wi-Fi drops. Your team keeps scanning: check-ins are saved on the device and sync when the connection returns.

A simulation of the QRS scanner during a connection outage.

Scan at the gateSave on deviceSync automatically

When venue Wi-Fi fails

Lose the connection. Keep the line moving.

01

The gate goes offline

The scanner shows its connection state clearly. Staff can see what happened without stopping the guest line.

02

Scan and save on the device

Valid tickets still show a successful check-in card with an Offline badge. Each scan is queued on the device with its original gate timestamp.

03

Reconnect and sync automatically

The queue is sent to the server when connectivity returns. Staff can see what is still pending and what needs attention.

Explore the check-in flow

From outage to sync, in one flow.

Tap each step to see what gate staff see. This is a UI simulation; it does not check in a real ticket.

QRS / GATE VIEWOnline

Online

Ready for arrivals

The scanner is open and connected. Start with a venue Wi-Fi outage.

Illustrative flow; counts and times shown here are examples.

Data integrity

What if two gates scan the same ticket?

Two offline devices may not know about each other's scans. During sync, the server records one check-in and flags the duplicate for staff to review.

One ticket · Two gatesQR · 0428
✓
Gate A18:40:12
Recorded
!
Gate B18:40:19
Review needed
Sync issueAnother device has checked in this guest

Illustration of a conflict after syncing. The server's validation determines the final state.

Before doors open

Get offline ready in advance.

Open the event and load its guest list while the device is online. Check the offline-ready status before arrivals so the scanner has the data it needs at the gate.

QRS EVENT CHECK-IN

No internet?
No problem.

Scan quickly. Check in offline. Sync automatically. Prepare every gate with QRS.

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